Monday, January 19, 2009

LoadBalancer.RegisterLauncher failed

Here's an irritating error that I bump into lately:

Event Source: Office SharePoint Server Event
Category: Launcher Service
Event ID: 6102
User: N/A
Description: LoadBalancer.RegisterLauncher failed: Unable to connect to the remote server.

This error usually happens when Document Conversions Load Balancer Service is using a wrong service account.
To resolve this error Try the following steps:

1. Configuring the proper Service Accounts

- Central Administration -> Operations.
- Security Configuration -> Service account.
- Click the Windows Service radio button -> select Document Conversions Load Balancer Service.
- Fill in the proper service account.

2. restarting the services.

- Central Administration -> Operations -> Services on Server.
- Click Stop on the Document Conversions Load Balance Service. …And stop the Document Conversions Launcher Service too.
- Start the services and the error will not appear again.
After this procedure the error will disappear.

2 comments:

  1. Hi, well be sensible, well-all described

    ReplyDelete
  2. The reason for this is by default the load balancer will use local service, which doesn't have any rights to the other machine - so switching to network service, or an appropriate domain service account, fixes it.

    ReplyDelete